I'm Spencer. I build software by directing AI, and I ship it.

A technical program manager who builds working software with Claude Code and makes the product calls along the way.

ShippedWork, 2026

Moving a fintech's support content off Zendesk

I led the support-content side of a fintech's move off Zendesk, and built the tools it needed: a matching engine, a usage analysis, and an agent knowledge base that went to production.

Launched to about 1,000 support agentsAn agent knowledge base that went from my side prototype to production

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Old help desk1,000+ articles, 2,000+ macrosTools I builtMatching and usage analysisNew content platformsAgent knowledge baseAbout 1,000 agentsOld help desk1,000+ articles, 2,000+ macrosTools I builtMatching and usage analysisNew contentplatformsAgentknowledge baseAbout 1,000 agents
This was confidential internal work, so it's shown as a diagram instead of screenshots.
RetiredPersonal, 2026

Slick Bets: an NBA prediction model

My first Claude Code project: an NBA prediction app that picked 71.5% of game winners over 648 games, tracked live.

71.5% of winners picked correctly648 games, each prediction locked in before tip-off

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Slick Bets daily picks table with matchups, picks, win probability and predicted spreads
PrototypePersonal, 2026

A live auction draft room for my fantasy league

A real-time auction draft room I built in six days, then shelved when testing showed what drafters actually needed.

Picks up where it left off after a crashEvery bid is logged, so a server restart loses nothing

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Draft room TV board showing every team's budget, the nomination clock and recent sales

Hiring for a product, program or builder role?

I'm looking for work where I can figure out the right thing to build and then build it, especially in internal tools, customer-facing products, sports tech and weather. Email is the best way to reach me.